{"id":2136,"date":"2021-03-21T22:59:32","date_gmt":"2021-03-21T22:59:32","guid":{"rendered":"https:\/\/topmarquesuk.co.uk\/?page_id=2136"},"modified":"2021-03-21T23:51:39","modified_gmt":"2021-03-21T23:51:39","slug":"terms","status":"publish","type":"page","link":"https:\/\/topmarquesuk.co.uk\/index.php\/home\/terms\/","title":{"rendered":"Terms"},"content":{"rendered":"

The Customer \u2013 must provide locking wheel nut keys if locking nuts are fitted. Any other special tools or keys must be provided.<\/p>\n

The Customer \u2013 must fully insure their own vehicle<\/p>\n

The Customer \u2013 must check the tightness of the wheel fixings after collecting & driving their vehicle between 30 to 50 miles.<\/p>\n

The Customer \u2013 must accept responsibility for the safety and legal standard of their own tyres whether or not we advise them. If we notice while dealing with the customers tyres that they do not meet the relevant standards \u2013 we will advise them.<\/p>\n

The Customer \u2013 must ensure their vehicles are collected on the day of completion unless arrangements are agreed with us. must ensure their loose wheels are collected within 1 week of completion. If wheels remain uncollected after 1 month we will sell them in an attempt to recoup the costs incurred.<\/p>\n

The Customer \u2013 must pay monies owed in order for their vehicle or loose wheels to be released<\/p>\n

The Customer \u2013 should in the event of being unhappy with any aspect of our workmanship in the first instance come back to us and give us the chance to remedy the issue. If an issue remains unresolved then the Customer should put the details of the complaint in writing within 14 working days of the event. Written correspondence may be via paper or email.<\/p>\n

We \u2013 can not accept responsibility for the condition of customers vehicles left in our care. We can not accept responsibility for mechanical failure, e.g. hand brake failure, flat battery etc.<\/p>\n

We \u2013 are insured for professional indemnity & to cover accidental damage, theft and fire damage to customers vehicles whilst in our care.<\/p>\n

We \u2013 can not accept responsibility for any belongings left in the car whilst in our care.<\/p>\n

We \u2013 will always endeavour to refurbish the customers wheels to the highest standards within our capabilities. Some wheels which are in \u2018very bad\u2019 condition may not refurbish to the highest standard.<\/p>\n

\u2018Very bad\u2019 condition is specified as:<\/p>\n

    \n
  • advanced corrosion<\/li>\n
  • deep spoke damage<\/li>\n
  • damage around the fixing holes \u2013 caused by improper stud removal<\/li>\n
  • Poor wheel casting<\/li>\n
  • Previous improper repair<\/li>\n<\/ul>\n

    N.B. Some of the above conditions may not be known until the wheel is fully stripped to bare metal<\/p>\n

    We \u2013 reserve the right to charge extra in the event of unforeseen problems. We would not attempt to charge any extra cost without the customers consent.<\/p>\n

    We \u2013 endeavour to provide \u2018next day service\u2019 or meet any other given deadline, but do not guarantee this.<\/p>\n

    We \u2013 can not accept liability for any \u2018consequential loses\u2019<\/p>\n

    We \u2013 recommend new valves are fitted after a refurbishment. We provide new rubber valves free of charge, as standard. Chrome valves may be supplied at an extra cost. If the customer wishes for us to refit their old valves or valves supplied by them, the customer must accept responsibility for the valve integrity and seal to the wheel.<\/p>\n

    Top Marques Alloy Wheel Refurbishers Ltd.<\/p>\n<\/div><\/div><\/div>